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Privacy Policy

Venezuela Bakery (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us online, or purchase our products. By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Billing or delivery details

  • Messages or form submissions

Payment Information

Payment details submitted through our website or third-party platforms (we do not store full credit card numbers; payments are processed securely by trusted providers).

Automatically Collected Information

When you visit our site, certain data may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages you view

  • Cookies and tracking data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Respond to your inquiries

  • Improve our website and services

  • Send updates, promotions, or important notifications (only if you opt in)

  • Enhance customer service and support

  • Maintain website security and fraud prevention

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies—small files stored on your device—to:

  • Remember your preferences

  • Improve site speed and functionality

  • Analyze how visitors use our site

You can disable cookies through your browser settings, but some features of the site may not function properly without them.

4. How We Protect Your Information

We use reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. While no system is 100% secure, we follow best practices to keep your information safe.

5. Sharing Your Information

We may share limited information with:

  • Service providers (delivery apps, payment processors, website platforms)

  • Marketing tools you voluntarily opt into

  • Law enforcement when required by law

We only share what is necessary for the service being performed.

6. Third-Party Links

Our website may include links to external sites, such as delivery partners or social media. We are not responsible for the privacy practices or content of those websites.

If you interact with a third-party service, their policies apply—not ours.

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If we become aware that a child has submitted personal data, we will remove it promptly.

8. Your Choices

You can:

  • Request access to the information we hold

  • Ask us to correct or delete your data

  • Opt out of promotional emails at any time

To request changes, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes take effect immediately when posted on this page. Continued use of the site means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy or want to request changes to your information, contact us:

Email: info@venezuelabakery.com
Phone: 407-237-9692
Visit us: Orlando, Davenport, St. Cloud, or Kissimmee locations

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