Terms & Conditions

1. General Information

This website is operated by Venezuela Bakery. Throughout the site, the terms “we,” “us,” and “our” refer to Venezuela Bakery. We offer this website and our services subject to your acceptance of all terms, policies, and notices stated here.

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

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2. Use of the Website

You agree to use this website for lawful purposes only. You may not:

• Use the site in a way that disrupts its functionality

• Attempt to gain unauthorized access to our systems

• Copy, reproduce, or use content without permission

• Submit false or misleading information when placing an order or contacting us

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a violation has occurred.

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3. Product Information

We strive to provide accurate descriptions, prices, and images of our products. However:

• Menu items, ingredients, and prices may change without notice

• Product availability may vary by location

• Photos are for illustration and may differ from the final product

If a pricing or description error occurs, we reserve the right to correct it and update your order accordingly.

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4. Online Orders & Payments

By placing an order through our website or third-party partners, you agree that:

• All information provided is accurate and complete

• You are authorized to use the payment method submitted

• Orders may be declined or canceled if payment cannot be verified

Once an order is placed, preparation begins quickly. For this reason, cancellations or changes may not always be possible.

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5. Returns, Refunds & Exchanges

Due to the nature of food products, all sales are generally final. If there is an issue with your order, we encourage you to contact us directly so we can assist you.

We may, at our discretion, offer a replacement or store credit in cases of:

• Wrong item received

• Quality issues

• Missing items

Refunds are not guaranteed and are handled case by case.

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6. Third-Party Services

Our website may include links to third-party platforms such as delivery apps, payment processors, or social media. We are not responsible for the content, policies, or actions of these external services.

Any issues with orders placed through third-party platforms should be directed to that provider.

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7. Intellectual Property

All content on this website—including text, images, logos, design, and graphics—is the property of Venezuela Bakery. You may not copy, distribute, or use any materials without written permission.

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8. Privacy

Your use of the website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of your information as described there.

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9. Limitation of Liability

Venezuela Bakery is not liable for:

• Damages resulting from the use or inability to use the website

• Delays or failures caused by technical issues or third-party partners

• Errors in product descriptions, pricing, or availability

Your use of the website is at your own risk.

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10. Changes to Terms

We may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of the website means you accept those changes.

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11. Contact Us

If you have questions about these Terms & Conditions, you can reach us at:

Email: info@venezuelabakery.com
Phone: 407-237-9692

Visit us: Orlando, Davenport, St. Cloud, or Kissimmee locations